Privacy Notice

PRIVACY NOTICE | SGHT

Last Updated – 24th May 2018

At the South Georgia Heritage Trust (SGHT) we are committed to protecting your personal information and not using it in any way that you wouldn’t reasonably expect.

This privacy notice explains what personal information we collect about you, how and why we use it, who we share it with and how we protect your privacy and the legal basis for processing it.

What is personal information
When using the term “personal information” in our Privacy Notice, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold.

When we collect information
We collect some personal information from you, for example, when you make a donation, use our online shop, sign up to receive our news and updates, or contact us directly.

What information do we collect?
The personal information we collect might include your name, address, email address, telephone number, and information regarding what web pages are accessed and when.

If you make a donation online, or purchase a product from us, your card information is not held by us. It is collected by third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us at info@sght.org.

All donor information is stored within Donor Perfect UK, an industry standard Constituent Relationship Management (CRM) platform. Our legal basis for processing this information is “legitimate interest” whilst a person is an active donor. We are legally obliged to retain donor information for a period of years before it is destroyed in a secure way.

When donations are made using the paper SGHT donor form, all payment details are removed and securely destroyed once the transaction has been completed.

The data is only used again if the person provided consent through a positive “opt-in” to receive news and updates from SGHT. See our E-newsletter section below.

How we may use that information
• process a donation that you have made;
• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• seek your views or comments on the services we provide;
• notify you of changes to our services;
• send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our associated organisations goods and services;
• process a grant or job application.

Use of ‘cookies’
Like many other websites, the SGHT website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference which helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences

Visitors to our website
When someone visits www.sght.org we use third party services such as Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone.

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You may opt out of our use of Google Analytics by visiting the Google Analytics opt-out page.

E-newsletter
We use a third party provider, Constant Contact, to deliver our e-newsletters. It gathers statistics around email opening and clicks using industry standard technologies, including clear gifs, to help us monitor and improve our e-newsletter.

To provide these newsletters, we request contact details, including but not limited to, your name, email address and country. We only collect this data when we have your consent and retain it securely on our database. We store this data for a proportionate time after your last communication with SGHT, unless you withdraw consent. If you withdraw consent it will be deleted securely. For more information, please see the Constant Contact privacy notice.

When we contact you
By Email:
We may email you regarding a donation or in response a request you have made.

By Post:
Occasionally we may send you a greeting or information by post. Our legal basis for processing this data is legitimate interest. You may opt-out of this process at any time by contacting us on the information below.

Security of your personal data
To help protect your personal information, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information in order to provide benefits or services to you. In addition, we instruct our employees about the importance of confidentiality and maintaining the privacy and security of your information. When you give us personal information, we take steps to ensure that it is treated securely.

Your contact information is not shared with any party other than our US affiliate Friends of South Georgia Island (fosgi.org) with whom we share database and e-newsletter resources.

Access to personal information
SGHT tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you we will:
• give you a description of it;
• tell you why we are holding it, the lawful basis for processing and retention schedule;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.

To make a request to SGHT for any personal information we may hold you need to put the request in writing to the address provided below or by email to info@sght.org.

If we have good cause to doubt the requester’s identity we will ask them to provide any evidence we reasonably need to confirm it.

Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.

You’re in control of your data
If you would like to stop receiving communications from us, you can review and amend your preferences at any time by clicking “Unsubscribe” on newsletters, emailing us directly at info@sght.org with the header “Unsubscribe” or by writing to us at:

South Georgia Heritage Trust
Verdant Works
West Henderson’s Wynd
DUNDEE
DD1 5BT
Scotland